1. General Rule
All products are digital goods.
👉 All sales are final after delivery.
2. Eligible Refund Cases
A refund may be granted only if:
- the product (key/account/license) is invalid, already used, or cannot be activated,
- the issue existed at delivery,
- clear evidence is provided (e.g. error message)
3. Non-Refundable Cases
Refunds are not granted if:
- product was delivered successfully
- change of mind
- wrong purchase
- incompatibility (if stated beforehand)
- product was used or activated
- credentials were shared/lost
- platform bans or restrictions
- lack of user knowledge
4. Reseller Disclaimer
The Seller is a reseller, not the developer.
The Seller is not responsible for:
- third-party platform actions
- updates or changes after delivery
- bans or service restrictions
5. Complaints
Submit via:
Include:
- order ID
- issue description
- evidence
6. Chargebacks
Unjustified chargebacks are violations.
The Seller may:
- revoke access
- ban accounts
- submit evidence
- pursue recovery of funds
7. Processing Time
Up to 14 days.